I dressed like a homeless man and walked into my own restaurant to see how my employees treated people who couldn’t afford a decent meal. I expected some unfriendly attitudes and perhaps a few rude remarks. Instead, I uncovered something so alarming that I eventually had to contact the police

“He told me nobody really loses anything,” she repeated. “He said the banks would fix it.”

Investigators examined the suspicious device and reviewed the available evidence.

With appropriate authorization, they also searched Trevor’s office.

Inside, they discovered additional electronic equipment, computer records, and documents that raised serious concerns about unauthorized payment-card activity.

A financial-crimes detective named Lorna Banks joined the investigation.

After reviewing the preliminary records, she spoke to me privately.

“Mr. Medina, how long has Trevor been managing this restaurant?”

“Eighteen months.”

She pointed toward a sequence of dates.

“Some of these records appear to go back more than a year. We’re looking at potentially hundreds of compromised card transactions.”

I sat down.

“Hundreds?”

“That’s what we’ll need to determine.”

I felt physically sick.

My customers had trusted Dolly’s.

They’d trusted my employees.

And because I’d been too busy chasing expansion, I hadn’t noticed what was happening in my own restaurant.

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