They also found the technician who processed Paige's tickets. Without ever questioning them. A young man named Derek Voss. Barely out of college. Too eager to please a superior to ask why.
Derek had started at the company eight months earlier, fresh out of a two-year IT program. He idolized Paige a little, the way new employees sometimes idolize whoever trains them first. When she asked him to process tickets without documentation, he told himself it was normal. Companies cut corners all the time, he figured. He didn't let himself think too hard about what the tickets actually did. That was easier, for a while. It stopped being easier the moment Silas showed him the redirected hospital calls.
Silas approached Derek quietly. Outside of work hours, at a diner near the highway. "I didn't know what any of it was for," Derek admitted. His hands shook around his coffee cup. "She said it was for a security audit." "I just followed the tickets."
